Frequently asked questions

Yes, this course was designed to start from where we all start – the beginning.

It provides comprehensive training on the foundational knowledge you’ll need to better understand the nuts and bolts of the industry and how the travel advisor business works.

We’ll also provide a step-by-step guide for launching your own business. We simplify things down to an easy-to-follow process and give you a better understanding of the support, tools, and resources you’ll have access to as you kick off your new career as a travel advisor, so that you have the confidence you need to hit the ground running.

Absolutely! Some of the most successful people who start their own business as a luxury travel advisor have previous experience being employed as one. And while they’re level of experience may vary once they decide to take the leap – they all share some things in common. They are tired of working for someone else. They know they can make A LOT more money running their own business once they start crunching the numbers. They want more freedom, flexibility, and the ability to (actually) travel the world and work from anywhere. And they want to be part of a fun, connected community of like-minded entrepreneurs who all share the same love of travel, support each other, and build great friendships and connections that last a lifetime.

That’s great that you are ready to take the next step toward growing your business. We know how challenging it can be to find the right people to join your team. But finding the time to train them as a small business owner with limited time and resources is often the most difficult challenge of all. Without proper training for your new hires, you can often end up stuck on the hamster wheel and unable to delegate – or retain the people you’ve invested in.

That said - the training course is for your new hires. Whether they are a subcontractor or employee.

But we also offer consulting sessions for business owners who need some guidance when it comes to hiring and training effectively. As sometimes, it starts with figuring out how to run your own business a bit more efficiently so that you can find the time to grow your team. But often business owners want advice on how to attract and retain the right people. Our first step is to understand your specific needs. And then we’ll craft our sessions based on the strategies you’re looking for.

Great question. Roadmap was developed to create a solution to an ongoing problem. Training within the host agency and independent travel advisor community is very fragmented. More importantly, the current training programs that exist are either not comprehensive enough for anyone who wants to build a sustainable, profitable business. Or – the content is outdated, ineffective, or built using archaic platforms and technologies. Beyond that, almost none are focused more on the luxury market. Which is where the real earning potential is.

We decided it was time to solve this problem. And so we created the most comprehensive training program on the market, developed by industry experts who know what it takes to succeed, and utilizing cutting-edge technologies and top instructional designers to take the learning experience next level.

ROADMAP is recognized among the industry elite as the gold standard luxury travel advisor training program.

It takes teams of experts in different areas to develop a comprehensive – and effective – training that also provides a seamless user experience and an engaging, dynamic learning experience. This type of training requires insights from people who have run luxury travel businesses themselves and understand what it takes to succeed, as well as a collective of industry veterans in various roles to add expertise and perspective throughout the course content. And finally, you need top instructional designers and cutting-edge technologies to ensure you’re getting an enhanced learning experience that is effective for any learning style, maximizes retention, and ensures our graduates are ready to hit the ground running as they launch their own businesses.

We are proud to say that our best-in-class training program is endorsed by Internova Travel Group and its luxury subsidiary Global Travel Collection (GTC), the industry’s most influential and prestigious network of top travel advisors and luxury suppliers around the globe.

At the end of the day, that’s a question only you can answer.

We know it’s a big decision. But investing in yourself and the training it takes to build a real business is the first step toward really changing your life -and opening doors to an entirely new career, increased earning potential, and ultimately creating a better life.

Once you have the foundational training, you need to hit the ground running, the only real way to build something is to dive in and learn as you go. But without a baseline level of knowledge, your chances of success decrease dramatically without proper training. That’s true for starting any business.

One way to look at it is …. What is the ROI? If you spend $2500 now, most top travel advisors will tell you can easily make that with one booking. Or a handful of bookings when you’re first getting started. Our advice? If you want to win in life and business - invest in yourself. It’s the only way.

The course is made up of 6 modules and 60 lessons. It’s a self-paced course, so how quickly you move through it really depends on how much time you have to devote to it during your week. It’s safe to say you’ll likely need about 10 - 12 hours to complete it. But it really depends on your own learning style and preference to how quickly you’re looking to move through it.

Yes! Beyond the training course, an added benefit for our course graduates is that we help you take that next step in starting your business.

Aligning yourself with the right host agency is extremely important to ensure you have the right support, resources and community as you build your business.

For graduates who are not yet affiliated with a host agency, Roadmap is proud to partner with Global Travel Collection.

Global Travel Collection’s host agency program is highly selective, exclusive to experienced travel advisors only and a select number of new-to-industry candidates who have demonstrated high growth potential.

Through ROADMAP’s exclusive partnership, course graduates are referred to GlobalTravel Collection’s advisor selection team, with the opportunity to be considered for its exclusive network.

Susan Duffy is the founder of Roadmap. You can read more about her here.

Yes, this course will continue to be updated to ensure the information in our training is always current – and accurate – as this is an industry that is continually evolving.

We will also continue to add new supplemental content, mini courses, and entirely new courses focused on more advanced business skills or specific areas of expertise.

Once you enroll in our course, you will receive any updates as we release any new courses and content.